The way we work
We operate a fully online, automated service which helps keep
our costs down, so we can pass savings onto you in the form
of cheaper prices. State-of-the-art systems are in place to
help you every step of the way - from our product search facility,
right through to placing and tracking your order all the way
to your doorstep.
As the online environment is, we’ll probably never get
to meet you as the consumer, face to face. We understand that
when shopping online, one needs to be confident and comfortable
when making a purchase. At cheaptrade.co.za
we are in this business to stay and are part of the Barnes
International group of companies. You can rest
assured that all transactions are conducted in a secure environment
online and you are dealing with a reputable company.
Our all inclusive Customer Service section offers all the
support you need - around the clock. There's a wide variety
of help links covering many different subject areas including;
term as and conditions, buying and payment, products, order
tracking and returns and warranties. And if you cant find
the answer to your question here, then you can contact our
customer services team by email, the addresses you will find,
in the contact us section.
We’re committed to bringing you the widest choice of
quality products at rock bottom prices. Every day, we source
new products and suppliers from around world to ensure they’re
the most competitive in South Africa and Internationally…
so you don’t have to.
At cheaptrade.co.za, we believe
honesty is the best policy and we think its important to manage
our customers expectations.
Note that because our service is fully automated, we handle
customer service queries primarily via email.
cheaptrade.co.za is much like a
self service supermarket - we provide all the information
and you decide whether the purchase is right for you.
Please make sure any enquiries regarding the above are resolved
prior to ordering.
Security is taken seriously at cheaptrade.co.za.
We actively promote our involvement in research to make your
internet shopping experience safe and have been at the forefront
of developing safer online payment schemes. We have partnered
with Paygate.co.za, the leading payment gateway company, in